Terms & Conditions

Privacy Policy

Oxford Games Ltd is committed to ensuring that your privacy is protected.

The principal activities of the oxfordgames.co.uk website are to promote and market Oxford Games Ltd’s products; to sell games from the Oxford Games Collection and the Oxford Games Vintage Collection of games, and to sell a number of other companies’ games that we like, and think you might, too.

Oxford Games Ltd collects information from you when you register on our site, fill out a form, or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, address, email address and phone number. However, you may visit and browse our site anonymously.

Any of the information we collect from you will only be used in one of the following ways:

• To process your order
• To send infrequent, periodic emails or very infrequent postal mailings with Oxford Games Ltd news and updates. This is only if you have subscribed to our newsletter, which you can do here.

Your information whether public or private will not be sold, exchanged, transferred or given to any other company for any reason whatsoever without your consent other than for the express purpose of processing payments and delivering the product(s) that you have purchased.

If at any time you would like to unsubscribe from receiving future emails or mailings, we include detailed unsubscribe instructions at the bottom of each email. Alternatively, you may email info@oxfordgames.co.uk to unsubscribe or to make changes to your contact details (eg change your address).

We use Worldpay or Paypal to process your order and payment. Worldpay’s privacy policy can be read by visiting http://www.worldpay.com/uk/privacy-policy

Paypal’s privacy policy can be read by visiting: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

We use MailChimp to manage our customer mailing list. Mailchimp ‘will not under any circumstances sell to our list, contact people on our list, market to people on our list, steal our list, or share our list with any other party, unless it’s required by law’ MailChimp’s privacy policy can be read by visiting http://mailchimp.com/legal/privacy/

We also use Google Analytics to automatically collect and store anonymous information about the use of our website. More information about the data Google collects can be found by visiting http://www.google.com/analytics/

We do not sell or share your personal information with third parties for their own marketing purposes.

Credit and Debit Card Information:

We need your credit or debit card information (card number, expiry date, billing address & postcode, name on card & CSV number) to process your payments. All such information will only be transmitted using secure servers according to industry protocols.  We will not use this information for any purpose other than to process your payments.  Your CSV number will not be stored once payment has been successful.

Anonymous Information

This type of information cannot be linked to an individual customer.  We may share aggregated anonymous information with our partners, clients and advertisers. This is not linked to any personal information that can identify any individual person.

Cookies

We may use a “cookie” or your IP Address to recognise your computer via our website. Cookies are small pieces of information that are stored by your browser on your hard drive.  They can inform us of the pages you visit, and your preferences, which enables us to provide you with a better online experience.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.  To find out how to enable/disable cookies see www.allaboutcookies.org

Third Party Sites and Services

Our Websites may contain links to third party websites.  Please be notified that we cannot be held responsible for the privacy practices of other websites.  We encourage all visitors to be aware and read the privacy statements of each and every website that collects personally identifiable information.

Where your information is stored

Your information will be held at our offices in Oxford and our main hosting data centres for our Websites are located in the United Kingdom.

Transfers to third countries and safeguards

In the unlikely event that we need to transfer any of your information to other countries or international organisations, we would only do so if they are deemed by Data Protection Laws to have adequate privacy protection or recognised legal mechanisms are in place to ensure adequate protection of your information (e.g. EU Model Contract Clauses or EU-US Privacy Shield or Swiss-US Privacy Shield frameworks).   Any international transfers of your personal information will also be subject to binding privacy and confidentiality terms enabling us to ensure compliance with this Privacy Policy.  You may request further information on any such international transfers from our Data Protection Officer at any time.

How we keep your personal information safe

We will safeguard your information in our custody.  We have developed and will maintain adequate security procedures to safeguard personal information against loss, theft, copying, and unauthorised disclosure, use or modification. Access to personal information is restricted to employees and authorised service providers who need it to perform their work.  We also regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems

Retention of Records

We will do our best not to keep your personal information for longer than necessary to facilitate your use of the Services and Websites, other than as required by law.  We will regularly review the information that we hold and delete unnecessary information from our systems.

When your personal information is no longer required, it will be destroyed either by shredding or other approved destruction methods to prevent unauthorised parties from gaining access to the information during and after the process.

Your rights

You have several rights as a data subject as summarised below:

• Access: You have the right to obtain confirmation as to whether your personal information is being processed by us and, if it is, to access your information and details of how we process it, as long as this does not adversely affect the rights and freedoms of others.
• Rectification: We will rectify any errors in the personal information we hold on request.
• Erasure: You may ask us to erase your personal information from our systems in the following situations:
  • The information is no longer necessary in relation to the purpose for which it was collected;
  • You withdraw your consent on which the processing is based and where there is no other legal ground for the processing;
  • You object to the processing and there are no overriding legitimate grounds for the processing;
  • The information has been unlawfully processed;
  • The information has to be erased for compliance with a legal obligation to which we are subject.
• Right to restrict processing: You have the right to restrict our processing on specified grounds.
• Notification: Where you have asked us to rectify, erase or restrict processing of your information, we shall communicate the same to each recipient to whom your information has been disclosed, unless this proves impossible or involves disproportionate effort, in which case we shall let you know.
• Data portability: You have the right in specific circumstances where processing is based on consent to receive your information in a structured, commonly used and machine-readable format and have the right to transmit the information to another controller without hindrance, provided that our processing is carried out by automated means.
• Right to object: In certain circumstances you have the right to object to our processing of your information, including in relation to profiling, direct marketing or scientific or historical research purposes.
• Right to complain to a supervisory authority: You are entitled to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk in relation to our use of your personal data.

You also have the right to object to automated decision-making, including profiling, but we do not use your information for these purposes.

How to exercise your rights

To exercise any of your other data subject rights, please contact us (see Contacting Us):

• You may request a copy of information undergoing processing, subject to evidence of your identity (normally a certified copy of your passport plus an original copy of a utility bill showing your current address). The first copy shall be provided without charge, but reasonable administration fees shall be charged for additional or subsequent copies.
• We shall respond to your requests without undue delay and in any event within one month unless we need to extend such period by up to two further months in specific circumstances.
• Please note that if you delete or restrict your account or required information, this may prevent you from making full use of our Services or Websites.

What happens if a data breach occurs

Whilst we endeavour to keep your personal information safe, we have an internal investigation procedure in case of data protection security breaches.

In the event of data theft, we may suspend access to our servers, emails and online systems and take other urgent steps to prevent further unauthorised access to information.

If we believe that our data has been compromised, we will report the issue to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We will notify you without delay if we believe a data breach is likely to result in a significant risk to your rights and freedoms.  Any notification will describe in clear and plain language the nature of the personal data breach and contain all required information.

Oxford Games Ltd Returns Policy

Details of our returns policy can be found here.

Contacting us

If you have any question regarding our privacy or returns policy, please contact us:

Oxford Games Ltd
Upper Woods Farm
Islip Road
Beckley
OX3 9TF

Tel: 01865 351007

Email: info@oxfordgames.co.uk

Oxford Games Ltd registered in England No: 02665618 Registered Office: Upper Woods Farm OX3 9TF

Oxford Games Ltd is not registered for VAT